Legal

Privacy Policy

Last updated: 20 April 2026. This policy describes how Trivozo collects, uses, stores, and shares personal information when you use our website, apps, and related services.

1. Scope

This Privacy Policy applies to visitors and registered users of Trivozo services in India, including stay bookings, food ordering, and ride requests facilitated through our platform.

2. Information we collect

We may collect: account details (name, email, phone); booking and transaction data; device and log information (IP address, browser type, approximate location where permitted); communications with support; and information you choose to provide in forms or chats.

3. How we use information

We use your information to provide and improve our services, process payments and bookings, verify partners, send service-related messages, detect fraud, comply with law, and—where allowed—show you relevant offers. Marketing communications are sent only with your consent where required.

We may share data with hosts, restaurants, drivers, and payment or logistics partners as needed to fulfil your order or booking. We may disclose information if required by law or to protect rights and safety. We do not sell your personal information.

5. Security & retention

We use reasonable technical and organisational measures to protect data. We retain information only as long as needed for the purposes above and legal obligations.

6. Your rights

Depending on applicable law, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact us at support@trivozo.com to exercise these rights.

7. Contact